Remembering that long log-in address...

Sometimes when Collage users are away from their primary work stations and their bookmarks, they e-mail to ask about the log-in URL.

You no longer have to remember the https://collage01.neu.edu:8443 address since http://www.northeastern.edu/webedit takes you right there.

If Collage isn't functioning correctly...

Every so often an e-mail comes in describing a problem when using Collage: the drop-down menus do not work. For instance, when the user clicks to change from "Deploy Folders" mode to "Contribution" mode nothing happens.

This is usually because Collage is missing a plug-in, or more specifically an "ActiveX Control."

Here's how you can get the plug-in on any Windows-based computer on the Northeastern network:

Go to Start Menu > Settings > Control Panel > Add Remove Programs > Add New
Programs > Serena Collage Plugin 1.0 and click install.

Quit your browser, start your browser again and log in again to Collage.

The menus will work fine now that the plug-in is installed.